Privacy statement


Any reference in this privacy statement to BlVienna refers to the company under Austrian Law “Blvienna.”, with registered office at Austria, Vienna, Sagedergasse 7-11,
Vienna Austria, If you make use of the services of Blvienna, you entrust Blvienna with your information. This privacy statement is intended to shed light on the information collected by Blvienna, why Blvienna collects this information and what Blvienna does with this information. If you want to make changes to this information, you can send your request to office@blvienna.com or via the contact form on the website on www.blvienna.com The informations collected by Blvienna is treated in accordance with the provisions of the General Data Protection Regulation or Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data. In this Privacy Statement, “personal details” is understood to mean all information or pieces of information on the basis of which you can be identified, including but not limited to your name, address, e-mail address and telephone number.

Confidentaly rules
We collect your information to offer you our services in the best conditions. Our company recognises and respects the confidentiality of the data you communicate to us.
The confidentiality rules below describe how we use personally identifiable information of our webpage visitors like name, mail address, e-mail address …
Those rules only relate to the data collection on our website through an information or estimate request form. By using the site and completing the forms, you accept that the information is collected and used as specified below.

Which customer informations do we collect
- If you’re a company: name, mail address, telephone number, company name, email,
fax number, unloading/loading place, bank datas
- If you’re a natural person: Name, mail address, telephone number

How do we use your informations
Providing you the services for which you rely on Blvienna. The primary purpose of collecting these data is to respond to your requests for information about our products and services (price requests, estimate requests and requests for general informations). We could use your information to communicate with you and consider this information as an integral part of our service. We could possibly use your e-mail address and postal address to inform you about new products, promotional offers and occasional offers by third parties we think might interest you.

Your details are processed for the following purposes:
- to ensure that the content of our website is presented as effectively as possible for you
- keeping you informed about changes to/in our service
- to provide you with information, products or services that you request from us or in
which we think you may be interested and in respect of which you have given your
consent to be approached for this purpose
- fulfilling our obligations arising from agreements between you and us

If you dont wish to receive offers, you can unsubscribe at any time by office@blvienna.com. The data we collect will never be transmitted to third party companies. We take every reasonable precaution to secure and protect the personal details you provide to us. We demand the same of third parties that process or handle personal details for us.

Storage period
As long as needed to provide you with the aforementioned services and to comply with legal obligations.
Sharing your personal informations with third parties, only in following cases:
- With your consent
- With domain administrators
- For legal reasons

Children
The Blvienna website is built for use by adults. If you are younger than 16 years of age, you must discuss the terms of this Privacy Statement with a parent/guardian and obtain their permission as well as make sure that you understand and accept its contents. If we discover that we have processed the personal details of a minor without the permission of a parent/guardian when this permission was required, these personal details will be deleted as soon as possible. We may use your personal details to carry out an age check.

Your rights
Once you have provided us with your personal details, you have the right to request Blvienna to rectify or delete such personal details or to restrict the processing of your personal details. You also have the right to object to the processing of your personal details and you have the right to data portability. You may at any time object to the use of your personal details for direct marketing purposes. You may also request to view your personal details at any time. To do this, you may send email to office@blvienna.com stating your name, company name (if applicable) and address. By submitting a data inspection request, you declare that you have the right to view the personal details to which you are requesting access. At any time you choose, you may withdraw your consent to Blvienna for processing of your personal details. Withdrawal of consent does not affect the lawfulness of details already processed based on your consent prior to their withdrawal. Should you have a complaint about the processing of personal details by Blvienna, you have the right to submit this complaint to the supervisory authority, namely the austrian Data Protection Authority. We are principally guaranteed the rights of information, correction, deletion, limitation, data portability, cancellation and objection. If you believe that the processing of your data violates data protection law or that your rights under data protection law have been infringed in any other manner, you may complain to the competent supervisory authority. In Austrian republic, this is the Data Protection Authority- Úrad na ochranu osobnych údajov (https://dataprotection.gov.sk/uoou/).

Blvienna protect itself and its clients from unauthorised access to or unauthorised alteration, disclosure or destruction of information it holds.
- Systematically reviewing its information collection, storage and processing practices, including physical security measures, to guard against unauthorised access to systems.
- Restricting access to personal information to Blvienna employees , contractors and agents who need to know this information in order to process it for Blvienna. They are subject to contractual confidentiality obligations . Wishing to make changes to the collected information via mail (office@blvienna.com) or via the contact form on the website. Blvienna shall strive to update, provide or delete the information as quickly as possible unless this information is needed for commercial or legal reasons . Blvienna may reject requests that require disproportionate technical effort, risk the privacy of others or would be extremely impractical.

Cookies
A cookie is a small piece of text sent to your browser by a website you visit. It helps the website to remember information about your visit , like your preferred language and other settings. That can make your next visit easier and the site more useful to you. We use cookies for many purposes. We use them , for example, to remember your safe search preferences, to count how many visitors we receive to a page, to help you sign up for our services, to protect your data, or to remember your settings.

Session cookies- The session cookie is stored in temporary memory and is not retained after the browser is closed. Session cookies do not collect information from the user’s computer. They typically will store information in the form of a session identification that does not personally identify the user.

Cookies Google Analytics- Google Analytics is a simple, easy-to-use tool that helps website owners measure how users interact with website content. As a user navigates between web pages, Google Analytics provides website owners JavaScript tags (libraries) to record information about the page a user has seen, for example the URL of the page. The Google Analytics JavaScript libraries use HTTP Cookies to "remember" what a user has done on previous pages / interactions with the website.
If you do not wish to accept cookies, you can amend the cookies settings in your browser. However, we can not guarantee that the website of Blvienna will then offer all possible functionalities.


Contact
Please feel free to contact us with any questions or comments you may have, or to request information. Please send these to office@blvienna.com stating your name, company name and address. If your question needs to be answered by a member of staff that works for Blvienna or one of our suppliers outside the EEA, it is possible that the data we collect on you may have to be sent to and stored at a location outside the European Economic Area (“EEA”)

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